May 10, 2012
GREENWOOD VILLAGE, Colo. & SPRINGFIELD, Mass., May 10, 2012 (BUSINESS WIRE) — Sceptre Hospitality Resources, the hospitality industry’s foremost top line revenue enhancement service provider, announced today their “voice services will be powered by Thing5 LLC”, the leading provider of telecommunications and reservation services to the hospitality industry. (more…)
February 28, 2012
Whiteboard Labs Enters into Joint Venture
Becomes Part of Sceptre Hospitality Resources
DENVER/HOUSTON, 28 February 2012 — Sceptre Hospitality Resources, along with Richfield Hospitality today announced that its parent company, Hong Kong-based investment holding company City e-Solutions Limited (CES), entered into a joint venture with Whiteboard Labs LLC., a leading international travel industry CRS (Central Reservation System) and application development firm that specializes in improving top-line revenues for hotels. (more…)
February 27, 2012
By: Sceptre Data Services Specialist
How important is the information loaded in your hotels Hotel Detail (HOD)?
It is important to have the Hotel GDS Description (Property HOD) accurate so that potential guests are not misinformed when booking your hotel. One very important piece of the hotel information is accurate descriptions of the property. Best practice might be to request a copy of your hotel HODs from your representation company as it is currently loaded on the GDS. Review the HOD and submit to update descriptions. (more…)
January 19, 2012
By: Eric Gourdie, Strategic Revenue Director at Sceptre Hospitality Resources
Below are some best practices and strategies to consider while trying to improve your electronic channel contribution.
1. It is important to remember that many travelers research a trip several weeks or months in advance before actually booking. The traveler’s decision of which hotel to stay at is often determined well in advance of your hotel’s booking window. It is important therefore to make sure that you have competitive rates and inventory on a rolling calendar basis twelve months to a year in the future.
Best Practice: Review your rate and inventory deployment quarterly to ensure that inventory and rates are available for a rolling 12-month period. (more…)
October 28, 2011
By: Micah Foster, Account Revenue Manager at Sceptre Hospitality Resources
The old adage states, “The wise man built his house upon the rock.” Therefore, logic would dictate that a wise hotelier should also build their hotel upon the rock, right? When the proverbial “rains” come down and the “floods” come up the hotel will stand strong, pretty simple logic. Yet, how many hotels are truly built on a strong foundation? (more…)
September 29, 2011
By: Laura Pisinski, Data Services Manager at Sceptre Hospitality Resources
Have you reviewed the Sabre Special Qualities Qualifiers listed in your hotel’s Sabre Hotel Detail (HOD) recently? If not, you may think about doing so. Around January 2011, Sabre introduced 20 new special qualities qualifiers to the HOD. There are now a total of 48 special qualities qualifiers listed in the HOD. (more…)
September 21, 2011
By: Brittany Meier, Business Coordinator at Sceptre Hospitality Resources
Want to be known as a great place to work, to have top employees who love their jobs and spread good word of mouth?
We all do!
The truth is it is not all that difficult to achieve. The Hospitality industry can implement a lot of practices that will get those results. Take a cue from a few industry experts who made the 2011 Fortune 100 Best Companies to Work For®: (more…)
August 10, 2011
By: Eric Gourdie, Strategic Revenue Director at Sceptre Hospitality
Over the past decade, the Online Travel Agencies (OTAs) have become the elephant in the room. After 9/11 hoteliers have needed to fill rooms in a down economy and the easiest way to do this was to give away inventory to the Online Travel Agencies. For a considerable margin the OTA’s would list your hotel on their site and sell rooms for the hoteliers. It sounded like a good thing. Let the OTA’s market your hotel and get some badly needed room nights. (more…)
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