Enhance Revenues and Hotel CRM

Sceptre can enhance your hotel’s revenue and customer relationship management (CRM) strategies with high-performance hotel guest loyalty programs. Sceptre’s guest loyalty programs feature integrated technology that is compatible with your hotel CRM data along with relevant services that benefit customers and ultimately increase customer retention and conversion rates. We will work with your business to recommend and create the most appropriate hotel guest loyalty program to attract repeat customers, increase program enrollment, and develop ongoing loyalty.

Our hotel guest loyalty programs add value to guests at all levels of the program and the integrated nature of the platform enables highly customized messaging, promotions, and packaging offers. Ranging from fully integrated, points-based loyalty programs to real-time loyalty and promotion at the point of sale, you will have the ability to create a program that is as distinctive as your property and designed to appeal specifically to your guest demographic.

Loyalty is about customer engagement, and delivering your value proposition to your customer whether they are on the property or planning their next trip. Sceptre has created a guest loyalty program with shared core components that will help contain costs, but we also designed the program to allow for customization to make the program uniquely yours. Sceptre’s guest loyalty programs can give your hotel a significant competitive advantage and create a powerful extension of your sales and marketing efforts.