DENVER, August 14, 2007 – Mona Ingram has been named Vice President of Denver, Colo.-based hospitality firms Sceptre Hospitality Resources and The Elise Group. In her new position, Ingram will lead both firms in the areas of strategic development, operations, sales and marketing. Previously, Ingram headed the firms’ business development initiatives, a position she held […]
GREENWOOD VILLAGE, Colo., February 29, 2008 – Sceptre Hospitality Resources today announced that it has added two management positions in order to expand its client marketing support. Gary Farnon has joined Sceptre as Business Development Manager dedicated to reaching out to independent hotels preparing for the anticipated difficulties of the 2008 economic outlook. Laura Pisinski […]
GREENWOOD VILLAGE, Colo, February 29, 2008 – Sceptre Hospitality Resources today announced that Gary Farnon has joined the firm as a business development manager. In this position, Farnon will dedicated to reaching out to independent hoteliers and helping them prepare for the anticipated economic challenges of 2008.
“2008 will be a challenging year for the economy […]
TRAVELERS ARE LETTING THEIR FINGERS DOING THE WALKING
Websites continue to grow in importance for both the leisure and business travelers — and their expectations are very high. Visitors want the site to be not only informative, but functional and engaging.
What exactly are visitors looking for?
• A concise snapshot of the hotel and what it offers: location, […]
PATIENCE IS NOT A VIRTUE OF THE TRAVELER – WHAT HAPPENS WHEN THEY CALL AND NO ONE’S HOME?
Travelers today demand immediacy. When they contact a hotel, they expect an answer by the third ring and for the hotel representative to be helpful and knowledgeable.
What happens at your property when staff cannot get to the phone […]
The American Express Preferred Extras Hotel Program is only available to pre-approved hotel partners and is typically reserved for large-scale branded hotels. While it is not impossible for independent hoteliers to access this program on their own, it is extraordinarily rare.
A select few connectivity partners, including Sceptre Hospitality Resources, have been approved by American Express […]
GREENWOOD VILLAGE, Colo.,– Sceptre Hospitality Resources today announced that it will launch two new programs beginning March 1, 2008. Sceptre Connects will provide an affordable electronic reservation connectivity for independent full-service hotels and resorts to enable their rate and inventory to be available real-time online and to the travel agent systems. Sceptre Consults will provide […]
Utilize the GDS to its fullest advantage by ensuring that your property is positioned before travel agents in the best possible light—and with full knowledge of how your competitors are positioned.
Implement strategies to enhance your ROI on third-party websites. The branded properties are better able to control their rates on these sites—you may be able […]
The Obvious Way is Not Always the Best Way
Hotels first think to raise their rate to achieve higher ADR. However, a shift of, for example, 10 percent volume from one channel to a more lucrative channel may provide a higher revenue boost than a simple across-the-board rate increase. There are ways to grow the bottom […]